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Privacy Policy

Joanna Nicolas understands how important your personal information is. We appreciate your trust in us to use that information carefully and sensibly.

This notice describes the privacy policy of Joanna Nicolas.

By visiting Joanna Nicolas ’s website, you are accepting and consenting to the practices described in this Privacy Policy.

Your information supplied is safe and secure with Joanna Nicolas. We will collect certain information or data about you when you use https://joannanicolas.co.uk

Such information includes:
Any questions, queries or feedback you leave, including your email address if you send an email to our website your IP address from which you access our website, and details of which version of web browser and operating system you used the date and time of your visit clickstream data, which is information on how you use our website, using cookies and page tagging techniques to help us improve.

This helps us to:
Improve our website by monitoring how you use it. Unless you voluntarily submit personal information to us (for example, by completing any Joanna Nicolas website forms), we cannot personally identify you using your data.

Controllers of Personal Information
Any personal information provided to or to be gathered by Joanna Nicolas is controlled primarily by Joanna Nicolas, who can be contacted here: https://joannanicolas.co.uk/contact-joanna.

What Personal Information about its visitors Does Joanna Nicolas Gather?
The information we learn from visitors helps us personalise and continually improve your experience at Joanna Nicolas.

I use the information to communicate with you about information that is relevant to you, update my records and generally maintain your details, display content such as customer reviews and recommend businesses and services that might be of interest to you.

Here are the types of information I may gather

Information You Give Me:
I receive and store any information you enter on our website or give me in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of the features. I use the information that you provide for such purposes as responding to your requests, customising information for you, improving my site and communicating with you.

Automatic Information:
I receive and store certain types of information whenever you interact with me. For example, like many websites, I use “cookies” and obtain certain types of information when your Web browser accesses Joanna Nicolas’ website. Several companies offer utilities designed to help you visit websites anonymously. Although I will not be able to provide you with a personalised experience at Joanna Nicolas if I cannot recognise you, I want you to be aware that these tools exist.

E-mail Communications:
To help me make e-mails more useful and interesting, I often receive a confirmation when you open e-mail from Joanna Nicolas if your computer supports such capabilities. If you do not want to receive e-mail or other mail from me, please let me know contacting me.

What about Cookies?
Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can:

• help search engines remember that you want your search results in English;
• help a website remember your preferences so that you don’t need to customise it every time;
• help our website to deliver a better service by showing you the content most relevant to you;
• identify and resolve errors so that the site is improved for everybody;
• analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.
Here is an example of a cookie:

• Name: AnyCookieUKAnywhere
• Value: 125477a589{xZ8mZ
• Domain: www.yourwebsitename.co.uk
• Expires: 12th May 2018

The cookie explained:
• Name = The name of the cookie
• Value = The piece of information that the cookie is created to store
• Domain = The website where the cookie is used
• Expires = The date when the cookie will be deleted from your web browser

All modern browsers do have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

Does Joanna Nicolas share the Information it receives?
No I don’t. Information about my visitors are an important part of my business and I am not in the business of selling it to others.

Notices and Revisions
If you have any concern about privacy at Joanna Nicolas, please e-mail me a thorough description and I will try to resolve the issue for you.  My business is changing constantly and my Privacy Notice will change also. It is your responsibility to check my website frequently to view any recent changes to Joanna Nicolas privacy policy.

Where your data is stored
I store your data on my secure software. Your data can only be viewed by myself. By submitting your personal data to me, you understand this.

Keeping your data secure and disclosing your information
Transmitting information over the internet is generally not completely secure, and I am unable to guarantee the security of your data. Any data you transmit to me is at your own risk. I have procedures and security features in place to keeping your data secure once I receive it.

I will never share your information with any other organisations for marketing, market research or commercial purposes, and I do not pass on your details to other websites or third parties. I may pass on your personal information if I have a legal obligation to do so, or if I have to enforce or apply my terms and conditions on agreements. By supplying your personal information to me, you agree to this.

Links to other websites
My website may contain links to and from other websites. This privacy policy only applies to my website and not to any external linked websites. For example, I may use links from other websites in my news section.

Following a link to another website
If you go to another website that my wesbite provides a link to, you should read the privacy policy on that particular website to find out how it collects your information and what it does with it thereafter.

Following a link to our website from another website
If you come to my website from another website, I may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Forms on my website
By completing and submitting your data to any web form on my website, you are agreeing to the terms in this privacy policy. Please note, I will never share or sell your personal data. You can always unsubscribe at any time by contacting me direct on joanna@joannanicolas.co.uk.

IP Addresses
I use IP addresses to analyse trends, administer the site, track users’ movements, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Notification of Privacy Policy Changes
I will update my privacy policy as changes require. It is your responsibility to check Joanna Nicolas’s privacy policy online to keep up to date with any changes therein.

Complaints or Enquiries
Joanna Nicolas endeavours to meet the highest standards when collecting and using personal information. I take any complaints I receive about this very seriously. I would encourage people to bring it to my attention if they think that my collection or use of information is unfair, misleading or inappropriate. I would also welcome any suggestions for improving my procedures. If you wish to complain about this policy or any of the procedures set out in it, please contact Joanna Nicolas by clicking here: https://joannanicolas.co.uk/contact-joanna